Patron Services

Montclair Film is committed to making our programs and facilities available to all patrons so that your visit is as easy and rewarding as possible.   It is our policy to maintain an environment free of all forms of unlawful discrimination.  Montclair Film is an Equal Opportunity employer.

All screenings and events at Cinema505 are handicap accessible from both the main entrance on Bloomfield Avenue and the lower level entrance located on the first floor of the Fullerton Parking Deck.  Please use the buzzer to the right of the lower level entrance to gain access to the building. There is an elevator to take you to Cinema505 that is located on the first floor.

For other venues used by Montclair Film during the festival and throughout the year, we work with their venue management to facilitate accessibility needs.  To request specific accommodations, please contact us at least two weeks prior to the scheduled program so that we have time to accommodate your request.

Cinema505 has wireless radio frequency hearing assistance receivers.  Please see the box office to request.  Most of the venues we work with also have wireless radio frequency hearing assistance receivers on site which can be requested at the respective box offices.  If you would like to confirm, please feel free to reach out to us.

For all accessibly questions, please call our box office at 973-783-6435, or email us at ADA@MontclairFilm.org.

ACCESSIBLE PRINT

All of our programming, including the festival guide, is available on our website where you can enlarge the text and view it for better clarity.

WHEELCHAIR ACCESSIBILITY AND MOBILITY

Wheelchair seating is available in all venues. Please note this seating option in the Comments/Special Instructions box during checkout, when purchasing your tickets.

HEARING ASSISTANCE

Upon request, most of our venues will provide wireless radio frequency hearing assistance receivers. See box office to request.

AMERICAN SIGN LANGUAGE (ASL)

Upon request, a certified ASL interpreter will provide a sign language-interpreted translation of conversations that are part of The Storyteller Series.

CLOSED CAPTIONING (SUBTITLES)

Closed Captioning (CC) will be available for all foreign films.

Speech-to-text real-time captioning, provided by TotalCaption and Globetitles, will be available for download on your personal smart phone or tablet, which you can then use to read live transcriptions during selected conversations. Universal accessibility is an ongoing effort and we welcome your feedback so that we can continually improve our services and create the most inclusive experience possible.

For accessibility related questions, please contact us at ADA@MontclairFilm.org.